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Returns & Exchanges
At Emma Pills, we want you to be completely obsessed with your purchase. If you are not satisfied, we offer a 14-day return window for all unworn jewelry items in their original packaging.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Carefully place your jewelry in its original Emma Pills pouch and box to ensure it stays protected during transit.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
4
Receive Your Refund
Once our team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing